25 The Role of the Welfare Rights Service - Update PDF 359 KB
Minutes:
The Board considered a report of the Strategic Director, Enterprise, Community and Resources which provided an update on the role of the Welfare Rights Team, including information on:
· individual posts and roles;
· background to the establishment of the Service;
· progress to date on the delivery of the Service;
· areas of activity by the team including the number of claimants assisted at tribunal hearings and success rates; and the amount of benefits gained for Halton residents; and
· future challenges for the Team.
Arising from the discussion it was suggested that an article be included in Inside Halton on the work of the Welfare Rights Service.
RESOLVED: That the update provided in the report regarding the Welfare Rights Service be noted.