Minutes:
The Board considered a report of
the Strategic Director, Policy and Resources which informed the Members of the
results of the Adult Social Care Survey for 2011/12.
The Board was advised that In line with Putting People First, the
National Adult Social Care Survey had been introduced for 2010/11 with the
intention of surveying a cross-section of individuals receiving adult social
care services. This differed from
previous surveys prior to 2011/12, which had been targeted at specific cohorts.
This was the second year that the statutory survey had been undertaken and it
was scheduled to take place annually between January and March each year.
The Board was further advised that there had been changes to the
Statutory Procedures for the 2011/12 Survey in relation to capacity checking
and the cohort used for sampling. The
Members noted the implications of these changes. In addition, the Board also noted the sample
size and composition of the survey, the response rate and the results.
The following comments arose from the discussion:-
·
Clarity
was sought on why the total direct costs of running the survey in terms of
printing and postage had been £2k. It
was reported that the national survey had been first introduced in 2011/12 and
there had been no additional funding provided by the Government, therefore it
was the responsibility of the Local Authority to fund the statutory survey;
·
The
Board noted that overall from the information in the survey, highlighted that people’s needs had
increased. It was reported that there
had been a few changes to what had been statutory prescribed in the second year
and this had shown that survey users completing this had a higher level of
need. However, response rates were
similar to previous years. In addition,
it was reported that paragraph 3.2.1 gave an explanation of the changes to
capacity checking;
·
The
Board noted the summary of results in 2011/12 and that the results were not
available nationally and until they were available comparisons could not be
made The Board was advised that when
this information was available a report would be presented to the Board for
consideration;
·
The
Board noted that there was a higher rate of satisfaction levels and also noted
the highlights of the survey set out in paragraph 3.5.2;
·
It was
noted that the survey was useful, and that it would be interesting to see how
it progressed over time, especially with all the current changes. In addition, it was highlighted that it was
difficult to identify correlation to what was happening as there was only two
years of data;
·
Clarity
was sought on whether random checks had been undertaken on who had actually
completed the forms in care homes. In
response, it was reported that random checks had not been undertaken and it was
not possible to know who had helped individuals complete the form. In addition, it was reported that Question 21
gave an indication of how many people had received help in completing the form;
·
It was
noted that it was a statutory survey with prescribed questions and detailed
guidance. The Local Authority could add
additional questions, but it was very difficult to delete/omit any questions;
·
Clarity was whether anything could be done to identify the
individuals in Q6a where 0.3 % of people had indicated that their home was not
at all clean or comfortable. In
response, it was reported that this would be looked into;
·
It was noted that the survey results represented an amalgamation of
two surveys with slightly different questions; one for individuals living in
their own home and one for people in residential care. It was reported and agreed that the
individual surveys would be circulated to Members of the Board;
RESOLVED: That the report and comments raised be noted.
Supporting documents: