Agenda item

           The Board considered a report from the Chief Executive on the Performance Management Reports for 2008/09 which asked them to consider and raise any questions or points of clarification in respect of the 3^rd quarter performance management reports on progress against service plan objectives and performance targets, performance trends/comparisons, factors affecting the services etc. for the following services:

• Exchequer and Customer Services;
• Financial Services;
• ICT Services;
• Legal and Member Services, Organisational Development and Human Resources;
• Policy and Performance;
• Property Services; and
• Stadium and Hospitality Services

The Board, in considering these reports, identified areas of interest or concern as detailed below:

ICT Services – It was noted that since the report was issued, the red light indicators had now progressed to green.

Legal and Member Services, Organisational Development & HR –  Members requested more information on the job evaluation appeals process.  Further, Members enquired as to whether there were sufficient funds included in the HR budget to cover payments resulting from successful appeals.   A report would be included on the Agenda of the June meeting.

Members also raised concerns about the fact that quality staff appeared to be leaving the Council for other Councils offering better compensation.

Policy and Performance – Queries were raised with regards to the percentage of departmental working days lost due to sickness absence and how rates in one part of the organisation compared with others and the possible reasons why.  Members discussed sickness absence for the Council as a whole and it was confirmed that a report would be compiled to show more detailed information on Council sickness statistics and submitted on the Agenda of the June meeting of the PPB.   A query was raised asking whether or not the job evaluations had affected the sickness levels.   It was noted that this information was not available at the meeting and therefore no comment could be made at the time.  Members also queried the type of HR system used.  In response to a comment from a member of the Board, members were advised that if a member had any evidence of staff faking sickness it should be passed on to the relevant Director.

Stadium and Hospitality – Income from the Social Club was considerably less on previous years and all agreed that ideas for the generation of income for the Club were needed.  Income from gym membership had also declined but it was also noted that both situations could be due to the current economic climate.                   

RESOLVED:  That:

1)    the Board received the 3^rd quarter performance management reports; and

2)    reports regarding the job evaluation appeals process and sickness absence statistics would be submitted at the next meeting of the PPB for further clarification.